Frequently Asked Questions

Quick answers about our boots, shipping, returns and payments. Can't find what you need? Contact us, email greg@bootsplusmore.com or call 512-750-7605.

Are your boots brand new?

Yes. Every pair we sell is brand-new, name-brand stock. Items sold as blemished have only a minor cosmetic mark and are clearly labeled (what blemished means).

Why are your prices below retail?

We buy brand-new, name-brand inventory directly and in bulk, keep our costs low as a small family business, and pass the savings on to you.

Which brands do you carry?

Bates, Merrell, Wolverine, Thorogood, Rocky, Dan Post, Laredo, Dingo and more, across duty, tactical, work, western and outdoor footwear.

Is shipping free?

Yes. 3-6 day shipping is free on all orders to the 48 contiguous states. Orders to Alaska and Hawaii add $10. We do not ship internationally.

When will my order ship?

We ship daily except Sundays. Orders placed before 1:00 PM CST usually ship the same day by UPS or USPS. See our shipping policy.

Can you ship to a P.O. Box?

Yes, if you choose a USPS shipping method at checkout.

What is your return policy?

You can return unused items in their original box and condition within 30 days of purchase. There is no restocking fee, and refunds are processed within 3-5 days of receiving your return. See our return policy.

Can I exchange boots for a different size?

Yes. Include a copy of your order receipt in the package and tell us the size you need. Your order number is your return number.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, PayPal, Venmo, Apple Pay, Google Pay, Shop Pay and e-check. See payments.

Where are you located?

BootsPlusMore is a family-owned business with a physical store at 410 Windmill Rdg, Hutto, TX 78634, open 10 AM to 8 PM. Learn more about us.

How can I contact you?

Email greg@bootsplusmore.com or call 512-750-7605. Our online store is open 24 hours a day, so you can place an order any time.